In short, rogue spend is the sum of expenses that occur outside the established guidelines of a company’s contract workforce program, and it can occur for a variety of reasons.
Any single instance of program deviance might seem innocuous, but given enough time and repetition, rogue spend can generate significant harm to the company’s bottom line. Regardless of the reasons it might exist within your company or the extent to which it does, rogue spend is important to avoid and requires a conscious effort to do so.
A positive user experience is not just nice to have–it is a critical factor in driving advocacy for the company’s contract workforce program, particularly coming from hiring managers and the contract workers themselves.
When contract workers have a positive experience with the program, they are more likely to return for future engagements and also recommend the program to their peers in the industry. This word-of-mouth promotion affects the reputation and continuity of the program over the long run.
Similarly, when hiring managers have a positive experience working with the program, they are more likely to actively engage with it, follow all established guidelines, and recommend it to others. This leads to more widespread adoption of the program across the company.
Designing a contract workforce program that inspires internal advocacy is a matter of gathering feedback from hiring managers on the various pain points they feel throughout their processes and leveraging technology that can make a few key provisions:
It’s not enough to set up a program without ongoing discovery and introspection. Avoiding rogue spend involves continued observation of the program’s effectiveness, identification of areas to improve, and implementing any changes necessary. Even the most conscientious programs will continue to root out rogue spend, as it’s quite common and difficult to find.
Searching for information in various departments, such as legal, accounts payable, and IT can help uncover the scope of underlying issues and identify areas for improvement.
HireArt’s focus on the contractor employment experience has been instrumental in reducing rogue spend and increasing program accountability for clients. By prioritizing the well-being of contractors and offering a positive employment experience, including competitive benefits such as PTO, a good holiday schedule, and strong healthcare benefits, HireArt has been able to attract and retain top talent in the industry. This has resulted in increased satisfaction among both contract workers and client companies.
Avoiding rogue spend comes down to creating an optimal experience for users, especially those that can become internal advocates of the program. The resulting satisfaction creates a positive feedback loop that continues to build a culture of adherence throughout the company while minimizing program divergence and subsequent unaccountable spend.
HireArt is the only complete platform that gives companies all of the tools they need to manage their own contract workforces. We embed global employer of record (EOR), on-demand sourcing, vendor management, and freelancer compliance into a single, unified contract workforce platform.
Learn why HireArt maintains an industry-leading NPS score in both client and contractor categories (86.4 and 77.3, respectively) by scheduling a discovery call today.
